Insiza Technologies Pvt Ltd — Think · Plan · Deliver

AMC & Break Fix

Comprehensive and non-comprehensive AMC, plus on-call or fixed-volume break-fix.

Services

AMC & Break Fix with Insiza

Managed Services is our key expertise. We understand your business needs and align to your IT functions and sub-functions for better optimisation and controlled operations, meeting agreed OLAs and SLAs.

AMC & Break Fix

Annual Maintenance Contract (AMC)

Comprehensive AMC and Non Comprehensive AMC options to suit your assets and budget.

  • All your hardware and manpower cost will be borne by us for maintaining your assets
  • Assets will be maintained by us for the committed support time window
  • Any breakdown or failure will be our responsibility
  • Attempt will be made to ensure that issues are resolved without major changes or replacement to avoid cost impact
  • Availability of required spares will always be maintained at site to avoid downtime
  • Immediate resolution and long term availability
  • Scheduled Preventive Maintenance

Break Fix Services (BFS)

Choose BFS on an on-call basis or as a fixed volume of tickets.

  • On every call our team will visit your users or location and address the issues reported
  • Fixed no of tickets will be agreed here before service commencement
  • Every asset worked will be charged here
  • On completion of agreed ticket count within the tenure we may have facility to add up or extend the ticket limit
AMC & Break Fix

How we work

Think

Listening to our customers & partners and understanding their business objectives is our foremost priority.

Plan

Planning is the most critical step for an organised and successful approach, helping us achieve milestones systematically.

Deliver

Our seamless transitions and deliveries with continuous improvement aim to achieve the highest CSAT.

Explore More

Related services

End User Computing

Hands & feet support for desktops, laptops, MacBooks, thin clients, printers and more.

Data Center Management

24×7 monitoring, server, storage, backup and power management.

NOC Management

24×7 proactive monitoring of switches, routers, firewalls and proxies.

Helpdesk Management

First call resolution, remote support, service desk and CXO support.

Ready to transform your IT infrastructure?

Talk to our experts for a free consultation.

Get in Touch Call +91 93217 33047

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